Your order is on its way.
At CORIVAWEAR, we want you to feel informed throughout every step of your order journey. Once your order has been processed and handed over to the carrier, you can use your tracking information to follow its progress from shipment to delivery.
1. Find Your Tracking Information
Once your order has been prepared and shipped, we’ll send a shipping confirmation email to the email address provided at checkout.
Your shipping confirmation will include the available tracking number or tracking link. Select the tracking link or enter the tracking number on the carrier’s tracking page to view the latest delivery updates.
Please note that an order confirmation means we have successfully received your order, while a shipping confirmation means your order has been dispatched and tracking information is available.
2. Allow Time for the First Update
A newly created tracking number may not show movement immediately.
After your package leaves our fulfillment process, the carrier may need time to collect the parcel, process it at a sorting facility, and publish the first tracking scan.
It is normal for tracking information to take some time to appear or for updates to pause temporarily while your package is traveling between facilities.
3. Understand Your Tracking Status
Tracking terminology may vary depending on the carrier. Common statuses include:
In Transit
Your package is moving through the carrier's delivery network.
Out for Delivery
Your package has reached the local delivery stage and is expected to arrive soon.
Delivered
The carrier has recorded the package as delivered to the destination or another approved delivery location.
If your order is shipped in multiple packages, each package may have its own tracking number and delivery updates.
When Should You Contact Us?
Please contact the CORIVAWEAR Customer Care Team if:
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Your tracking link does not work
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Your tracking information has not updated for an unusually long period
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Your package is marked as delivered but you cannot locate it
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Your delivery information appears to be incorrect
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You have questions about your shipment
When contacting us, please include your order number, the name used at checkout, and the latest tracking status or message. This will help us review your order more efficiently.
Address Changes
If you notice an incorrect shipping address, please contact us as soon as possible.
We will do our best to review your request, but an address change cannot be guaranteed once an order has been processed or handed over to the carrier. Contacting us early gives us the best opportunity to review the available options.
Need Help?
Our customer care team is here to help with your order and delivery questions.
Email: info@corivawear.com
Phone: 213-894-7754
CORIVAWEAR
13488 Wanstead Pl
Bristow, VA 20136
United States
We aim to respond to customer inquiries within 24 business hours.
CORIVAWEAR — Express your style. Choose what feels like you.