At CORIVAWEAR, we are committed to providing our customers with a clear and fair return and refund experience. Please review the following policy carefully before submitting a return request.
Return Eligibility
We accept eligible returns under the following conditions:
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Return requests must be submitted within 30 days of delivery
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Items must be unused, unworn, and in their original condition
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All original packaging, tags, and accessories must be included
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Proof of purchase, such as an order confirmation, is required
Items that do not meet these requirements may not be eligible for return.
Non-Returnable Items
For hygiene, safety, and product-quality reasons, certain items may not be eligible for return, including:
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Items that have been worn, washed, altered, or damaged after delivery
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Final sale or clearance items, where applicable
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Items missing original tags, packaging, or accessories
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Items that show signs of use, stains, odors, or other damage
Return Process
To request a return, please contact our customer support team at:
Please include the following information:
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Order number
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Item or items you wish to return
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Reason for the return
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Clear photos, if the item is damaged, defective, or incorrect
Once your return request has been reviewed and approved, we will provide you with the applicable return instructions.
Please do not send items back without first contacting us, as unauthorized returns may not be processed.
Return Shipping
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Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect
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We recommend using a shipping service with tracking
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CORIVAWEAR is not responsible for return packages that are lost, damaged, or undelivered while being shipped back to us
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Original shipping charges, where applicable, are generally non-refundable
Refunds
Once your returned item is received and inspected, we will notify you whether your refund has been approved or rejected.
If your return is approved:
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The refund will be issued to your original payment method
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Refund processing typically takes 5–10 business days after approval
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The time required for the refund to appear in your account may vary depending on your bank, credit card company, or payment provider
Refunds will only be issued after the returned item has been received and successfully inspected.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.
Please provide:
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Your order number
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A description of the issue
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Clear photos showing the damaged, defective, or incorrect item
After reviewing the issue, we may offer a replacement or a full refund at no additional cost, depending on the circumstances.
Late or Missing Refunds
If you have been notified that your refund has been processed but have not yet received it:
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Check your bank account again
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Contact your credit card company or payment provider
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Contact your bank, as additional processing time may be required
If you have completed these steps and still have not received your refund, please contact us at info@corivawear.com.
Exchanges
We may offer exchanges for items that are defective, damaged, or incorrectly shipped.
If you would like to request an exchange, please contact our customer support team at info@corivawear.com with your order number and details of the item concerned.
For size or style changes, a new order may be required depending on product availability and the circumstances of the request.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible after placing your order.
Cancellation requests are not guaranteed and may not be possible once an order has entered processing, packing, or shipping.
If an eligible cancellation is approved after payment has been processed, the applicable amount will be refunded to the original payment method.
Contact Information
If you have any questions about our Return & Refund Policy, please contact us:
CORIVAWEAR
Address: 13488 Wanstead Pl, Bristow, VA 20136, United States
Phone: 213-894-7754
Email: info@corivawear.com
Our customer support team aims to respond to inquiries within 24 business hours.
CORIVAWEAR — Express your style. Choose what feels like you.